"Reading 'The Temp Factor' reminded me of why I love being a recruiter and the importance of getting back to basics. You will learn a valuable lesson in each chapter.  It is a must read."

"The Temp Factor... An Agency Guide to Better Practices" is a tremendous resource for staffing professionals of all disciplines. Cathy shares invaluable insights offered from a clients point of view, which is a perspective rarely seen in other writings on staffing industry best practices. "The Temp Factor" is a fantastic read that offers practical and easy to apply techniques which will enable you to deliver more value to clients and, while in the process, will strengthen your relationships. This book is a must read for anyone who is serious about further developing their business and improving their account service skills!

"I have been speaking with Catherine for a while now. Her books and her knowledge on the staffing are a welcome to the Industry. Catherine truly does have a passion for the industry and it shows in her work. I think we all can benefit from her knowledge and by reading her books. I cannot say enough great things about Catherine, It is a pleasure to know her."

"You have captured the essence of the partnership between a staffing service and a client company.  How in order to be successful we need to understand the culture of a client's company and understand the right fit for each part of the organization."

"This book (for agencies) is going to hit the market big as it is filled with outstanding, to the point information. I got great sales information out of it. I think every company should have a copy of your book and set guidelines from it."